As a long-standing ADA NSW member and respected practitioner in Sydney's CBD, Dr Goswell has been leading the way in dental technology for over 45 years. From early adoption of fiber optics in the 1980s to digital x-rays, he’s always been ahead of the curve.
His commitment to staying up-to-date isn’t just professional – it's fuelled by a fascination with space exploration that influences his approach to cutting-edge tech, which now includes AI.
In his practice, CDC Dental, there's a photo capturing a moment close to his heart: Dr Goswell with Apollo astronauts at the 40th anniversary of Apollo 17, at the Kennedy Space Centre. This lifelong enthusiasm for technology and exploration resonates with how he views dentistry, particularly his recent experience with radiologic AI.
For Dr Goswell, Pearl Second Opinion® AI seamlessly integrates into his workflow, turning radiographs into a visually dynamic educational tool for patients. “Seeing is believing,” he says, recalling his first encounter with Pearl at ADX Sydney, where he witnessed the platform's tooth segmentation tool in action. “It’s such an incredible educational tool, and so clear and obvious to the patients.”
Radiologic AI not only makes clinical diagnostics easier; it also makes explaining those diagnostics effortless. Dr Goswell notes: “When you show patients x-rays in greyscale, we think they understand, but most of the time, they probably don’t.”
With Pearl, patients see bone levels, calculus, and even incipient caries highlighted in vibrant colours, allowing them to grasp their oral health visually. “It’s fantastic,” exclaims Dr Goswell, “especially being able to show the tooth parts in colour is a huge help. My patients are now seeing more clearly, and it’s fun for them too. Most patients are quite impressed that we’re integrating AI into our practice.”
The impact of Pearl extends beyond clear visuals. It offers a second opinion that detects details in x-rays that might otherwise be missed, acting as a safety net on a busy day.
“The AI most definitely picks up stuff that I don’t see because it can detect finer nuances in the greyscale,” he explains. “Also, we’re all humans and we miss things, especially at the end of the day. It’s a wonderful back-up, giving you confidence that your diagnosis is complete.”
The seamless integration into CDC Dental’s daily workflow underscores Dr Goswell’s belief that adopting radiologic AI technology is not just about convenience – it's about future-proofing patient care.
“If you don’t get on board with these technologies, you fall so far behind,” he points out, stressing that Pearl’s AI not only keeps him current but gives patients confidence in his expertise. “There is no downside,” Dr Goswell explains, “plus, it's very affordable.”
From a practical standpoint, Dr Goswell and his team found that using Pearl required no major adjustments to their workflow. Setting it up was a breeze, and the intuitive interface was easy for his team to adopt.
"The integration was seamless,” he recalls. “It didn’t require much training, and our oral health therapists find it especially exciting - it shows bone level measurements, which are terrific for explaining periodontal disease to patients, and they love working with it. It’s very, very clever.”
Working with radiologic AI has enhanced patient engagement and case acceptance by making diagnostics comprehensible, even exciting. "Patients can take printouts home, show family, get feedback, and consider treatment plans more seriously,” he notes.
The AI visuals transform clinical explanations into relatable, engaging narratives. “It’s a huge patient educational tool,” he emphasises, “showing them exactly where they need to floss more or watch for changes. It makes their care more tangible.”
Pearl’s AI reaffirms Dr Goswell’s belief that staying at the forefront of technology isn’t just for tech’s sake; it’s essential for providing high quality patient care.
He’s proud to bring in tools that make a genuine difference. “Dentistry has gone digital,” he says, “from scanners to digital photographs and now radiologic AI. This technology brings the future into our present, and it’s refreshing. It’s fun – it’s what keeps dentistry interesting.”
With Pearl, Dr Goswell doesn’t just treat patients; he educates and empowers them. He’s a dentist and explorer at heart, always looking ahead for what’s next. As he puts it: “Pearl is part of that future – a future that’s already here, helping us deliver the best care possible. I couldn't be more pleased with it.”
Curious about how AI can benefit your practice? Click here to schedule a free demo with our team at Gamma Tech, Pearl’s official distributor in the ANZ region.
This article has been produced as part of a partnership between Gamma Tech and ADA NSW.
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